Shipping Policy

Thank you for shopping with ElectraHaus. We’re dedicated to ensuring your order arrives quickly, securely, and with care. Below you'll find everything you need to know about our shipping process:

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📦 Shipping Cost
We proudly offer free shipping within the USA on all orders—no minimums, no surprises.

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🕕 Order Cut-Off Time
Orders placed before 6:00 PM EST (Monday–Friday) will begin processing the same business day. Orders placed after this time will begin processing the next business day.

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⚙️ Processing Time
All orders are processed within 1–2 business days.

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🚚 Delivery Timeline
You can expect your order to arrive within 4–7 business days from the ship date, depending on your location.

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🚛 Freight Shipments
Larger items may be shipped via third-party freight carriers using standard 18-wheeler delivery trucks. If your order requires freight delivery, we’ll contact you to schedule a curbside drop-off appointment. Please ensure your phone number at checkout is accurate to avoid delays.

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📧 Order Confirmation & Tracking
Once your order is placed, you’ll receive a confirmation email to verify that your payment was successfully processed. As soon as your order ships (typically within 1–2 business days), you’ll receive another email with a tracking number and link so you can follow your shipment every step of the way.

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🏠 Need to Change Your Shipping Address?
If you need to update your shipping details, please contact us within 24 hours of placing your order at support@electrahaus.com.

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❌ Order Cancellations
Changed your mind? You may cancel your order any time before it has shipped. If the order has already been dispatched, please refer to our Return Policy for further instructions.

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📦 Damaged or Incorrect Items
Please inspect your order as soon as it arrives. If you receive a damaged, defective, or incorrect item, contact us immediately at support@electrahaus.com with photos and a brief description. We’ll arrange for a free return and a replacement or refund—fast.

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📞 Contact Us
Have questions about your shipment? We’re here to help.

Company Name: ElectraHaus
Phone: +1 888 279 2923
Email: support@electrahaus.com
Address: 3128 Rockbridge Drive, Riverton, UT 84065