Product Quality Guarantee

At ElectraHaus, we take pride in offering only top-tier sound and DJ equipment backed by our quality assurance promise. Every product we carry is supported by a manufacturer's warranty, ensuring your purchase meets the highest standards of performance and reliability. For specific warranty information, feel free to contact us directly.

What if my order arrives damaged?

We strongly recommend checking the condition of your package upon delivery. If you notice any signs of damage—whether to the product or the outer packaging—please make a note of it when signing for receipt. If you're unable to fully inspect the contents, writing “possible damage” on the delivery form is encouraged.

Should you discover damage after unboxing, don’t worry. Simply send clear photos of the issue to support@electrahaus.com, and we’ll prioritize a replacement or refund—typically processed within one business day.